My son who is disabled used this site with my permission cancelled Back February but kept getting mail asking for payment told them account was canceled now being threatened with collection agents told them they My get In but won’t get out IRA member

This site is a scam. Does nothing but suck you in and take your money. Do not recommend. If you’re in Australia beware the terms and conditions apply to the US only. Now I’m stuck paying for a 12 month subscription that I am not using. Because the 3 day cancellation only applies to the US

Just an awful app. There is so few matches in your area to start. The app itself is useless and put off date. It buffers and doesn’t load. Then when you contact their customer service team they keep telling you to uninstall and reinstall the app. When you decide (very quickly) this isn’t worth the ridiculous amount of money being charged and try to cancel, you will be informed that it isn’t possible as per their terms and conditions.

I’m really disgusted with this site. Six month into a twelve months plan they charged me for another plan that I did not subscribe to. They charged me $658.80 for the new plan! I emailed them, explained the situation, and they didn’t help and even wrote at the end of the email that their “decision was final”. Reading between the lines, they weren’t to listen to me or help me resolve the problem. I reached out to Fair Trading, explained my situation and had a case manager work on my behalf. They were able to contact this site and get my money back. I’m shocked with this behavour. Stay away from this awful company.

Matches appear not to be real people. A total waste of money. Cancelling your account is only possible after being ripped off for 12 months. I wait with bated breath to see if my account is cancelled next month. Save you money people.

This site needs to be sued! I used service for 2weeks and cancelled. Now they have turned me into to collection after 6 months to extort a 1 year membership fee. No cooling off period, matches don’t match or live in my area. This dating site is old and changed their personality match test. (example of questions…which ink blob do you like better?! None of my matches matched! this site told me to lower my expectations. I guess I should not expect to meet someone in the same state, or someone I have anything in common with.

Do not get app waste of money. Got no matches. All people are 200km plus away or have nothing in common. Asking for a refund and it is way to expensive

Cancelled account, continues to charge, have not logged in for over 12 months, can not log in or even reset password to confirm the account is cancelled, then that sell of the debt to a collect house. Avoid at any cost.

Claims to use algorithms to find your perfect match. If it does these must be remarkably unsophisticated, as it kept suggesting people hundreds of kilometres from me, sometimes of the wrong gender. I wish I had read a review of the site before committing to upgrading to using its paid facility. It is expensive, and I think offers poor value. The real kick in the teeth however is the impossibility of cancellation: this site will continue to debit your card when you cancel; in my opinion this is tantamount to fraud.

This site contains many blurred photos, the same photo with different names and is an easy door to scammers. They make it virtually impossible to cancel yet have easy access to your bank. Its a one way road in their favour. I have received threatening emails when they couldn’t get the last lot of money,threatening the use of debt collection.

Very disappointed with the new this website. There’s just not enough local members, and I live in Sydney city! The website needs a lot of improving as well, I don’t like how members can’t message me unless I come across their profile and read their message. It forces you to waste a lot of time searching, miss opportunities to connect and what bothers me the most is that members who I swipe NO on keep showing up again and again. They should have left this site the way it has always been. Also too many unattractive people on there, real lack of quality. Like other sites they should also allow you to validate your profile so you know which profiles aren’t fake, and being able to write a review on a persons profile would be a big help!

Terrible app. Doesn’t let you do anything without a photo then removes the photo of it isn’t of you. So much for privacy or meeting over shared interests and compatibility. Just ridiculous.